FREQUENTLY ASKED QUESTIONS

Why buy from Auto Trader Japan?

Unlike most of the export companies in Japan, we do not focus on selling a high volume of cars, we believe in quality, not quantity. At Auto Trader Japan we can source any type of car. Our main focus is on high performance, modern classic, German “youngtimer”, Japanese modified and almost new family cars.

We offer a premium level of service which includes personal auction inspections, translations, native English communication, online help, market price analysis and full auction access to all of our clients.

We provide the information our clients need to make an educated decision.

Why buy from Japan?

In general, used cars have much lower mileage compared to cars abroad of a similar age. Many Japanese car owners only use their cars on the weekend as Japan has a famously reliable and punctual public transport system. That together with overcrowded roads and parking at a premium make driving to work rare.

There is also a very strict and expensive car inspection test and people do not really sell used cars privately instead preferring to trade in for newer models.

This is why it is possible to find so many used cars that have low mileage and that are in great condition for sale in Japan.

What does the terms F.O.B., C&F and RO/RO mean?

See the glossary of terms section here.

What do I have to do to buy a car?

Our How To Buy page explains the steps required. Anyone who is a dealer or an individual buyer can purchase from us. It is your responsibility to check your country’s regulations before purchase.

What payment methods do you accept?

We only accept payment by telegraphic transfer to our designated bank account from your bank.

We do not accept Letter of credit authorization (LCA).

Due to high levels of fraud, we do not accept payment by credit card.

Where do you buy your cars from?

We secure vehicles from all major auction houses and reputable dealers from all across Japan.

When and where are the auctions?

There are a number of auctions every day of the week except for Sunday, over 120 in total across Japan.
Click here to see our auction map.

How can I see the cars on offer?

Please join our online auction system to gain access to all of the auctions.
Click here to get auction access.

What does the information on the auction sheet mean?

Please use our in-depth guide:

  • Click here for information on auction sheets and vehicle grading.
  • Click here to see an example auction sheet.
  • Click here to see our advanced auction tools.

Please note that a full translation of all handwritten Japanese points is only available once you have opened an account.

How will you ship my vehicle?

Your vehicle(s) will be shipped via container or by RO/RO vessel. This is determined by your destination, the number of vehicles purchased and cost. All of this will be discussed by you beforehand.

How long does shipping take to my country?

This depends on the shipping schedule. We will always ship your car on the earliest available vessel. It usually takes 4 to 8 weeks. Please contact us for estimated shipping times.

How do I know if a vehicle is eligible for my country?

Although we have a good understanding of import rules for most countries it is ultimately up to you do to determine if a vehicle is eligible. Your domestic government website will provide you with up-to-date import rules, tax and duty.

How much is shipping?

Shipping is determined by the cubic meter (m3) of a vehicle and will vary based upon the vehicle you desire to purchase and your destination.

Do you charge for an unsuccessful bid?

No, we do not charge for this. (unlimited bids)

Do you charge for vehicle inspections?

No, we do not charge for auction inspections.

How long does it take for a car to be auctioned?

The auction process is fully automated and swift. It probably takes about 5-15 seconds in total for a car to be auctioned on average.

What documents will I receive after I buy a vehicle?

After your vehicle has been shipped we will provide the following to you:

– Bill of Lading
– Export certificate
– Invoice

Other documents pertaining to your country.

What kind of maintenance is required for my vehicle once it arrives?

We generally advise that our clients purchase high-grade cars in order to limit any risk. It is impossible to determine exactly when maintenance has been performed to the vehicles unless paperwork is included. Some cars will come with dealer books and service history. We recommend a full-service and thorough inspection prior to use once it arrives.

Do I get a choice in which vehicle you purchase for me?

Absolutely, the choice is totally yours. We just provide you with all possible information so you can decide.

Have any Questions? Call Today!
+81-090-9813-0770